Conversations With Cabbies: My Favourite Source Of Social Policy Insights

The well-informed cabbie with his finger firmly on the pulse on the ground is usually the person who knows exactly what's doing the rounds on the grapevine regarding everything from illicit activities to election trends to everyday activities in an area. I wonder sometimes, why don't the world's transport and urban planners elicit feedback from these smart men regarding traffic density and other factors while designing, evaluating and planning urban infrastructure?

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